Privacy Policy

1. Introduction

Cyber Garage Tech Xchange ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you register for an account or use our Service, we may collect:

• Name and contact information (email address, phone number)
• Mailing address and geographic location
• Professional credentials and certifications
• Work history and availability preferences
• Payment and banking information for job payments

Documents

We collect documents you upload to the Service, including but not limited to insurance certificates, professional certifications, identification documents, and work-related paperwork.

Automatically Collected Information

When you access the Service, we may automatically collect:

• Device information (device type, operating system)
• IP address and browser type
• Usage data and interaction with the Service
• Location data (with your permission)

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Connect technicians with repair facilities
• Process job assignments and payments
• Send notifications about job opportunities and updates
• Verify professional credentials and certifications
• Respond to your inquiries and provide customer support
• Comply with legal obligations
• Detect and prevent fraud or abuse

4. Information Sharing

We may share your information with:

• Repair Facilities: Your profile, availability, and credentials may be shared with repair facilities seeking technicians
• Service Providers: Third-party vendors who assist us in operating the Service (payment processors, cloud storage, email services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Data Storage and Security

Your information is stored on secure servers and cloud infrastructure. We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Secure password hashing
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Update or correct inaccurate data
• Delete your account and associated data
• Opt-out of marketing communications
• Request a copy of your data

To exercise these rights, please contact us at the email address provided below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies help us remember your preferences, understand how you use our Service, and improve functionality.

You can control cookies through your browser settings. Disabling cookies may affect some features of the Service.

8. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services (such as Viper Management Software). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: